Account and access
Log in on your own phone, change temporary credentials and confirm authorised users. Check that the right vehicle appears under a clear name.
Location and notifications
Verify a recent position, the report timestamp and the agreed ignition or boundary alerts. Ask what happens under cover or if the mobile connection is lost.
Records and controls
View a short test trip and learn where to find history. Any engine-control feature must have clear authorisation and safe-use instructions; never test it on a moving vehicle.
Support and renewal
Save the support number, record the device and plan details, and note the annual monitoring amount and date. After subsequent electrical work, check that the tracker is still reporting.