Positioning and reporting are different
The device estimates its position from satellite positioning signals. It then needs a supported connection to transmit information to the tracking platform. Your phone displays the received information; it does not directly interrogate a satellite in your car.
Why a location can appear old
A weak signal, a covered parking place, loss of device power or a mobile connection gap can delay a report. Read the time associated with the pin. The latest visible position may be the last known location, not the current one.
What happens to the journey record
Depending on the hardware and settings, records may be stored and transmitted later. Ask what the supplied device supports. Once records reach the platform, history retention follows the chosen plan.
What to test at handover
Check account access, live reporting and the agreed alerts on your own phone. Ask for an explanation of delayed reports and save the support procedure before relying on the system.